Got a question?
Faq
Faq
Have a question?
At Complete Care Restoration, we believe in transparency and helping our clients understand our processes and services. Here are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to reach out to us directly.
General
Can you work with my insurance company?
Absolutely. We work closely with insurance companies to streamline the claims process, making it as stress-free as possible for you.
How long does the restoration process take?
The duration varies depending on the extent of the damage and the scope of work required. We provide a detailed assessment and timeline after our initial inspection.
How do you ensure the safety and security of my property during restoration?
Your property’s security and your safety are our top priorities. We take all necessary precautions to protect your property and possessions during the restoration process.
Can you remove mold safely?
Yes, we use safe and effective methods for mold removal and remediation, ensuring the health and safety of your property and its occupants.
What is your approach to contents processing and restoration?
Our contents processing service is designed to handle your belongings with utmost care and precision. We start with a thorough inventory and assessment of your items affected by damage. Using advanced techniques for cleaning, deodorization, and restoration, we ensure each item is treated appropriately. Our climate-controlled storage vaults provide secure and safe storage for your possessions during the restoration process. We aim to salvage and restore as much as possible, returning your items in their pre-loss condition.
Services
What types of restoration services do you offer?
We specialize in fire and water damage restoration, mold remediation, asbestos abatement, and more. Our team is equipped to handle both residential and commercial restoration projects.
How quickly can you respond to an emergency?
Our emergency response team is available 24/7. We aim to respond as quickly as possible to mitigate damage and begin the restoration process.
Are you licensed and insured?
Yes, we are fully licensed and insured. Our team comprises certified professionals who adhere to the highest industry standards.
How do you handle water damage restoration?
Water damage restoration involves water extraction, drying, dehumidification, and sanitization. We use state-of-the-art equipment to ensure thorough drying and prevent mold growth.
What is the process for fire damage restoration?
Fire damage restoration includes soot and smoke removal, cleaning of all surfaces, odour elimination, and repair of structural damage. We ensure your property is safe and restored to its pre-loss condition.
Get in touch
Our address
14435-116 Avenue NW
Edmonton, AB T5M 3E8
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