Our Team

Complete Care Restoration Services is composed of some amazing key individuals with pride in their workmanship and customer service.

 

Our senior project management team is composed of three key individuals:

Richard Chudek

Richard Chudek - Senior Project Management

Richard has spent the better part of the past 25 years servicing the insurance industry and its clients. With vast experience in property restoration and estimating, Richard serves as the primary estimator as well as a reconstruction services project manager and manager of our insurance claim loss division. Richard is certified with IICRC in water damage restoration, fire and smoke restoration, also with the Province of Alberta as a certified asbestos technician.

Rod Donahue

Rod Donahue - Senior Project Management

Rod brings decades of experience and knowledge in building construction. Rod is an accomplished drywall and carpentry tradesman who has also worked in nearly every facet of home construction and repair. Rod has owned and operated his own construction company and has worked as a sub-contractor in insurance property restoration for many years. He brings a wealth of knowledge and expertise in home and on the tools that few can match. Rod serves as both a working project manager on specific projects as well as the head of our property management loss division. 

Kelly Tackaberry

Kelly Tackaberry - Senior Project Management

Kelly also has over 25 years of experience serving the insurance industry and the claims process. Kelly serves primarily as the emergency services project manager as well as overseeing all contents related claim processes. Kelly also assists with project management of reconstruction services. Kelly is certified with the IICRC in water damage restoration, fire and smoke restoration, odour control, advanced microbial remediation, carpet cleaning, upholstery and fabric cleaning and with the Province of Alberta as a certified asbestos technician. He has also achieved Journeyman status in both fire and water damaged restoration with the IICRC.

 


We also have some key individuals that highlight both our emergency services staff and our reconstruction tradespersons:

Sean Baker

Sean Baker - Project Manager

Sean has been a reconstruction project manager for 5 years handling the reconstruction of claims of all sizes. His attention to detail, organization and communication are his greatest strengths. He endeavors for all of his claims to start promptly, have exceptional communication and oversight throughout to a successful conclusion for each homeowner in a timely and professional manner.

Katherine Chang

Katherine Chang - Project Manager

Katherine is a project manager in our property management division. She began her career as an emergency services technician, contents technician and a crew leader and advanced into project management through exception attention to detail, excellence in customer service and obvious pride of achievement on every claim. Katherine is certified with the IICRC in water damage restoration and fire/smoke restoration.

Dylan Maxwell

Dylan Maxwell - Project Manager

Dylan is one of our project managers in the property management division. Having worked as both an emergency services crew leader and a repair technician on the restoration process, he is well versed in all areas of the property damage process. Dylan is certified with the IICRC in water damage restoration as well as fire/smoke restoration.

Jeanine Fahey

Jeanine Fahey - Project Manager

Jeanine has a background in property insurance, management, real estate, and client relations. Her passion for exceptional client care combined with her love of houses and construction makes her a great fit as Project Manager with our company. She is IICRC certified in water and fire/smoke claims. Knowing that an insurance claim or restoration job can often be a really stressful time for a homeowner, Jeanine strives to make the experience as positive as possible with consistent communication, efficiency, and superior service.

Mathieu Lefebvre

Mathieu Lefebvre - Project Manager

Mathieu is a Project Manager in our Emergency department. He began his career as a labourer and moved into a Project Coordinator/Estimator role. He eventually moved into a Project Management position, which he has now been doing for over 13 years. Amongst his many credentials, Mathieu has certificates in Project Management, Construction Engineering Technology, Emergency Management and has IICRC certifications for Fire, Water, Odour as well as his Alberta Asbestos Abatement Certificate. He has an exceptional attention to detail and a drive to exceed client expectations.

Sandra Chudek

Sandra Chudek - Finance

Sandra is the controller for Complete Care Restoration overseeing all financial aspects of the company. Sandra has been involved in restoration for over 20 years as an emergency technician, contents supervisor and project manager prior to advancing into administration. Her acute attention to detail and ability to multi-task with efficiency and precision have helped her become a great asset in business management. All aspects of accounting and company management fall under her oversight.

Heidi Donahue

Heidi Donahue - Office Manager

Serving as Complete Care Restoration’s office manager, Heidi oversees all office administration staff. She also handles accounts receivable, payroll, human resources in addition to her many other office duties.

Jamie Kermode

Jamie Kermode - Health and Safety Coordinator

Jamie has over five years experience in the construction industry. One of his greatest strengths is developing an effective health and safety management system for our organization. His number one concern is always our workers, as he is passionate about the health and safety of all our employees and strives to reduce incidents and help manage health and safety accidents in the workplace. He is currently working towards his Canadian Registered Safety Professional (CRSP) designation.

Christina Kraemer

Christina Kraemer - Human Resources

Christina has over 5 years experience in Administration and Management, after having a successful career of 15 years as a hairstylist. She has a strong commitment to learning, which she passes along to our employees, keeping them up to date in all certificates needed to be an outstanding member of our CCR team. Her caring and compassionate nature aid in building and maintaining relationships within our organization.

Sonja Dahl

Sonja Dahl - Contents Manager

Sonja's background of 30 plus years of residential construction, estimating, purchasing, structural design, contract negotiation and pricing makes her a great resource in our organization. Renovation and construction, along with the environmental impact has been a passion that she has based her career on. She is IICRC certified in water claims as well.

Earl Camelotes

Earl Camelotes - Crew Leader

Another emergency crew leader with over a decade of property restoration experience, Earl serves as a large loss specialist and emergency crew leader. Earl is exceptional at coordinating emergency services to projects of significant scope of work and large water and fire losses. He is certified with the IICRC in water damage restoration, fire and smoke restoration and advanced microbial remediation as well as performing moisture mapping services for large loss water damage claims. Earl’s mastery of site containment also makes him our lead on all Alberta Health infection control projects.

Argel Puzon

Argel Puzon - Crew Leader

Argel is an emergency crew leader with over a decade of property restoration experience. Certified with the IICRC in water damage restoration and fire/smoke restoration, Argel has the training and experience to excel on every claim. Argel is also exceptional as a crew trainer grooming the next great Complete Care Restoration team members on an on going basis.

Khim Hong

Khim Hong - Working Project Manager

Khim is a working project manager on reconstruction services. He works on site and on the tools overseeing specific reconstruction projects. Khim is an elite drywall tradesman specializing in high quality drywall repairs, texturing and painting. His quality and efficiency are second to none and home owners have been thrilled with his fine work. Khim has over a decade of insurance restoration experience and home construction skills and he is highly motivated by exceeding the expectations of home owners at every opportunity.

Bill Kitt

William Kit - Working Project Manager

Bill also serves as a working project manager on Complete Care’s reconstruction services. He is both on the tools and overseeing specific repair projects. Bill has close to 40 years of experience in home construction and repair and is a Red Seal carpenter by trade. There is likely no aspect of home construction Bill does not have experience and expertise with. He is a client favorite for his unmatched work ethic and exceptional customer service. There is no shortage of home owners eager to sing Bill’s praises.

 


While there are many other key individuals employed at Complete Care Restoration we have only highlighted a few for your reference of qualifications. The entire team of technicians and tradespersons at Complete Care Restoration are comprised of quality individuals with an attention to detail and exceptional customer service. And while we have not spoken of every individual working diligently in assisting in emergency clean up or property repairs, we certainly are proud of every team member and their efforts. We have many more individuals dedicated to emergency clean up, contents evaluation and cleaning, drywall repair, painting, carpentry, etc. All employees are subject to criminal record check, bonded for work in all situations and properly trained and certified with the IICRC.